Storage Frequently Asked Questions
A. We charge per piece per term. Please refer to our pricing list on the storage page of our website.
Pickup/Delivery Frequently Asked Questions
A. In the event that a student needs their storage pick up or delivery outside our scheduled dates for their school, we do offer custom deliveries/ pick ups. With the minimum of 3 items/boxes or more and 72 hours advance notice, custom pickups are free. Custom delivery dates incur a fee of $49. Remember, we have many delivery dates available for free, which are available for your selection upon pick-up and can be modified later. Student must be present for all custom deliveries.
A. We ask that you register online at minimum of 72 hours (3 days) prior to your scheduled pickup or delivery. If you schedule later than that, we will do our best to accommodate you but we cannot guarantee service on a date so close to your registration. For the best selection, we recommend registering as early as possible!
Boxes Frequently Asked Questions
A. You may take an unlimited amount of boxes provided you use them for storage. If the additional boxes are not used for storage, just give them back to us when we pick up your storage. For boxes that are taken and not used for storage, your account will be charged the retail price of the boxes.
Shipping Frequently Asked Questions
A. Yes, through our Ship to School program. We will receive and store your items in our climate controlled warehouse, and deliver them to you when you get here. We can even send you the boxes and labels for you to use.
A. Yes. We offer a convenient Ship to Home option for all students. You can do this as part of your normal Storage pick-up for some of the several items or simply bring the items to The UPS Store or an on-campus kiosk during Finals week.
Insurance Frequently Asked Questions
A. There are several items that cannot be insured. Glass or extremely fragile items, particleboard furniture, cash, and jewelry are a few. Please note that the $100 is per item stored, not each individual article contained with a box/bin. Please see the Storage Contract for Terms and Conditions.
A. Yes. Each package comes with an automatic $100.00 of declared value coverage. If you wish, you may purchase additional declared value coverage for a rate of $4.00 per $100.00 of value. In order to insure any of your storage, the customer must inform our drivers at the time of pickup and indicate the specific items insured on the Storage Contract.